31Mar

Culture Isn’t Perks: Building a People-Centric Workplace in 2025

Culture Isn’t Perks: Building a People-Centric Workplace in 2025

At The BelRose Group, we often hear the word “culture” used interchangeably with things like Friday drinks, ping pong tables, or the much-loved office snack station. And while those things can make a workplace enjoyable, they are not, on their own, indicators of a strong organisational culture.  As we move deeper into 2025, the most successful and sustainable workplaces are shifting away from performative perks and towards authentic, people-centric cultures. The difference? One is surface level. The other is structural.

“It is important to remember that culture isn’t defined by perks—it’s shaped by trust, psychological safety, and how people feel at work every day.”

Culture Is How People Feel at Work

A true people-centric culture is felt, not marketed. It’s evident in how people speak to each other, how they’re supported in tough times, and how aligned they feel with the organisation’s purpose.

It’s also built intentionally. A culture that attracts, engages, and retains great people doesn’t happen by accident, it’s a reflection of consistent behaviour, clear expectations, and leadership alignment.

Perks Don’t Build Belonging

Let’s be clear, there’s nothing wrong with fun or social elements in the workplace. But a free lunch doesn’t cancel out a toxic manager. A flashy office doesn’t replace psychological safety. And casual Fridays don’t make up for a lack of trust, autonomy, or growth.  People want to feel valued! They want to contribute meaningfully. They want to belong. These needs aren’t met through perks, they’re met through intentional leadership and genuine care.

What Actually Builds a People-Centric Culture?

In our work across a wide range of sectors, we’ve found that the organisations doing this well focus on a few key areas:

  1. Trust and Transparency
    Clear communication, especially during uncertainty, builds trust. When people are kept informed and consulted, they feel respected and engaged.
  2. Psychological Safety
    People need to feel safe to speak up, ask questions, or admit mistakes without fear of blame. This is a cornerstone of high-performing teams.
  3. Inclusion and Belonging
    Diversity without inclusion is hollow. Belonging means everyone, regardless of background or role, feels seen, heard, and valued.
  4. Leadership That Listens
    Strong culture starts at the top. When leaders model vulnerability, empathy, and accountability, it sends a powerful message to the entire organisation.
  5. Purposeful Recognition
    It’s not about trophies or grand gestures. It’s about acknowledging real contributions and celebrating wins in meaningful ways.
  6. Growth and Development
    People stay where they grow. Providing access to learning, mentoring, and clear pathways builds both capability and loyalty.

In 2025, Culture Is a Strategic Priority

In the current climate, culture is no longer a “nice to have”, it’s a competitive advantage. It drives engagement, innovation, and ultimately, organisational success. At The BelRose Group, we support organisations to embed values, build connection, and align people strategies with long-term goals.

So yes, enjoy the snacks. Keep the casual Fridays if they make sense for your team. But remember, culture is so much more than what’s visible. It’s the environment people experience every day, and it’s the foundation of everything that follows.

If you’d like to explore how your culture is really tracking (beyond the beanbags), we’d love to chat.   The BelRose Group can develop a personalised pulse check survey fit for your organisation!

14Mar

Are Online Medical Certificates Legal in Australia?

Are Online Medical Certificates Legal in Australia?

In recent years, the process of obtaining medical certificates has undergone a significant shift, thanks to the growing availability of telehealth services across Australia. These online platforms offer a convenient solution for individuals needing proof of illness or unfitness for work—without the need for an in-person doctor’s visit. But with this convenience comes a common question: Are online medical certificates actually legal in Australia?

“Online medical certificates aren’t just convenient—they’re a legitimate, compliant way to support employee wellbeing and reduce time away from work.”

The Legal Standing of Online Medical Certificates

Yes, online medical certificates are legal in Australia—provided they are issued by a qualified and registered Australian health practitioner following a proper medical assessment. The Fair Work Act 2009 (Cth) allows employers to request reasonable evidence to verify personal leave, and a medical certificate—whether obtained in-person or online—can meet this requirement.

The Australian Medical Association (AMA) also outlines clear guidelines for issuing certificates, reinforcing that any document provided must be truthful, professionally justified, and based on accurate information supplied by the patient. Importantly, while it is illegal to backdate a certificate, a doctor may note that an illness or condition began prior to the consultation if this can be clinically supported.

What Must a Valid Certificate Include?

To be considered valid, a medical certificate—whether issued face-to-face or online—must include:

  • The name and address of the health practitioner

  • The name of the patient

  • The date of the consultation

  • The period (or estimated period) of leave

  • Confirmation that the practitioner believes the patient is unfit for work

Medical certificates should not disclose sensitive health information unless the patient has explicitly consented to its inclusion. Employers are within their rights to confirm the authenticity of a certificate with the issuing practitioner, but they cannot seek or access further personal health details without the employee’s permission.

A Practical Solution for Today’s Workforce

When used correctly, online medical certificates offer a legitimate and efficient option for Australians needing to verify sick leave. With more people working remotely or juggling non-traditional hours, this approach supports accessibility and reduces the strain on physical healthcare services.

The key takeaway? As long as the certificate is issued by a qualified practitioner, adheres to professional standards, and includes the necessary information, it holds the same legal weight as one obtained in person.