Employees like to know they are on track

One of the most important things you can do as a manager is to set clear expectations for your team.   Not doing so is one of the biggest causes of people management problems and conflict.  It makes sense if you think about it, as how do people know what success looks like if we don’t tell them. People need and want clear expectations about their work, culture, performance, individual and team behaviour.

For your team to perform effectively, they need clarity about their role and how their responsibilities impact the team and the organisation.

Make time to consider what your expectations are, and to sit down with individuals or the team to be clear and to discuss.  Let employees know why your expectations are important, be as clear and specific as possible as everyone needs to be on the same page. Providing context and justification for your expectations establishes accountability.  Helping people understand the why and the bigger picture also builds stronger engagement.

Ensure that your expectations are understood and agreed and continue to manage them to ensure sure everyone is working with the same understanding and commitment.